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ED Talk Arthur Potts-Dawson: A Vision for Sustainable Restaurants

The SSC Team October 18, 2018 Tags: , , , , , , Strategic Sustainability Consulting No comments
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Everyone loves a good TED Talk! Here’s one of our favorites:

If you have ever been into a restaurant kitchen, you've likely seen how much food, water and energy are wasted on a daily basis. In his talk, Chef Arthur Potts-Dawson shared his vision to drastically reduce restaurant and supermarket waste. His plan involves creating recycling, composting, and sustainable stations that will benefit the environment and allow for the creation of great food!

This talk was presented at an official TED conference, and was featured by our editors on the home page.

What “Sustainability Consulting” Is (and Isn’t)

The SSC Team September 20, 2018 Tags: , , , , , , , , , Strategic Sustainability Consulting No comments
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Enjoy this post from the SSC Archives.

In today’s marketplace, sustainability consulting is a catch-all term, used to describe multiple professions. It is important for readers to pay careful attention when an author predicts the growth of the “sustainability consulting industry” since it can be defined in so many ways.

We believe that many of the firms that claim to offer sustainability consulting services are, in fact, offering something quite different. Sometimes it is a narrower subset of services (like energy auditing); in other cases it is simply traditional services (like public relations) focused on sustainability initiatives. 

So how do we define sustainability consulting?

In general, organizations purporting to offer sustainability consulting services fall into the following broad categories.

Sustainability Strategy: these consulting firms provide planning and strategy services—usually for an entire organization or division. Sustainability strategy firms help businesses use sustainability as a lens through which to make good business decisions. Their goal is to help clients innovate, gain competitive advantage, satisfy stakeholders (especially customers), and empower employees to integrate sustainability into their day-to-day jobs. This type of firm usually has staff with extensive training in management, business administration, organizational development, and/or change management. Example: Strategic Sustainability Consulting.

Technical Support: these firms focus on one or more technical aspects of sustainability, such as green building design and construction, renewable energy and energy efficiency, waste diversion and recycling, and water and wastewater services. Rather than help the company integrate sustainability into its overall business decision-making processes, these firms tend to tackle discrete projects within a facility or division. Their staff generally has engineering or other technical degrees. Example: ERM.

Testing, Auditing and Verification: these firms provide third-party review of sustainability data—either on a corporate/facility level or a product level—and may provide assurance, auditing, or verification services. A firm in this category may exclusively cater to sustainability data (e.g. third-party assurance of a sustainability report), but will often provide non-sustainability services as well (e.g. third-party assurance of annual reports). Example: UL Environment.

Visioning and Facilitation: these firms focus on the “big picture” of sustainability, working with clients to brainstorm and create new mental models for companies, communities, and societies. These firms tend to be smaller and more radical, since the market for their services is smaller and their goal is to push the boundary of “business as usual.” The principals of these firms come from a variety of backgrounds, but often have training in facilitation techniques like Open Space, World Café, and the Art of Hosting. Example: The Natural Step.

Sustainability Marketing: these firms help clients tell their sustainability story. They range from public relations firms to graphic designers, and have varying involvement in the crafting of the story versus the delivery of the message. Staff at these firms usually has marketing, advertising, design and communications degrees. Many smaller firms in this category will focus exclusively on sustainability marketing, but larger companies will often have only one division devoted to sustainability and focus most of its effort on other communication areas. Example: J. Ottman Consulting.

Sustainability Software: one of the fastest growing areas of the sustainability marketplace is the development and sales of sustainability software—including carbon accounting, EHS management, and sustainability reporting platforms. Many of these companies offer some kind of consulting support, but it is generally related to the set-up and implementation of the sustainability software. While there is some overlap between this category and the Technical Support category, we distinguish the two because the Technical Support companies generally provide a service (e.g. an energy audit) while Sustainability Software companies generally sell a distinct product. Example: Credit360.

Check out our past blog “State of the Sustainability Consulting Industry” to learn more on the background for these findings.

Break Your Own Sustainability Habits, and Then Help Employees Change

The SSC Team August 28, 2018 Tags: , , , , , , , , , , , , , Strategic Sustainability Consulting No comments
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Are you searching for ways to make your office more environmentally friendly? Before declaring a moratorium on plastic bags and forcing your co-workers into a carpool schedule, take some time to look in the mirror and reflect on your own habits.

 

We are, quite literally and biologically, creatures of habit and repetition, so creating a new pattern of behavior is far from easy. Our brains love saving time by making some actions automatic, even if those actions are ultimately harmful to us or our planet. If you’re trying to get your colleagues on board with a few new, positive sustainability habits around the office, start first by taking stock of your own bad habits and serving as a role model for change.

 

Global CEO coach Sabina Nawaz stresses the importance of frequently tracking and reviewing your goals and progress when trying to form a new habit. In order to track and measure your progress, your goals must be exactly that: measurable. Trying to attack too lofty or broad of a goal can be overwhelming and may ultimately lead you to slip back into negative behaviors.

 

Consider choosing 3 small tasks that you can concretely determine if you’ve completed or not. For example, bringing in your reusable bottle, unplugging your work station at the end of the day and printing less than 30 pages per day. The Nature Conservatory and Huffington Post also have some other great suggestions for small ways to decrease energy use and waste in the office.

 

Nawaz recommends using a simple chart called the “Yes List” to quickly track whether you’ve completed the new habit each day. You can make a hard copy or keep the tracker on your mobile device to make it even more convenient. If the chart is too complicated or cumbersome, you won’t use it, so make sure the chart is quick and clean like the one below.

 

Having a visual representation of your progress will keep you motivated and also help you determine which habits you may need to adjust or the ones you’ve successfully completed, so you can introduce a new habit. 

   
  
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After you’ve successfully tracked and started to shift your own habits for a few weeks, share your chart with your colleagues as motivation for them and a proof point that change is possible! 

 

Invite them to join you on your sustainability journey and share resources so they can pick the habit that make most sense for them. 

 

 

Companies Collaborating Could Mean Everyone Wins

The SSC Team August 14, 2018 Tags: , , , , , , , , , , Strategic Sustainability Consulting No comments
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In a rapidly evolving, globalized world, collaboration between companies has become inevitable and necessary. Corporate partnerships can create many mutually desirable outcomes, like fostering innovative and lucrative ideas, lowering overhead costs, immediately increasing available capital for project expansion, among others.

 

While the financial benefits of corporate collaboration have long been touted, these partnerships also have significant potential to impact our world for the greater good. Recently, several companies have banded together to form formidable forces against various environmental threats.

 

For example, the Fazendas São Marcelo cattle farm in Brazil has collaborated with other supplier ranches to address the significant deforestation in their area caused by cattle farming. Violaine Berger of GreenBiz describes this as a “jurisdictional approach”, as it engages stakeholders across entire regions or landscapes, rather than individual farms or businesses. By working together, suppliers can co-create joint sustainable land-use plans, which can “balance economic growth, social development and environmental protection and can attract new sources of finance” in their distinct locations.

 

Instead of competing, the Fazendas São Marcelo cattle farm and other farms like it, can reap the benefits of new buyers interested in satisfying consumers’ heightened demand for sustainably sourced beef, all while ensuring a long term supply for each of their businesses and helping to preserve vital ecosystems.

 

Similarly, the Global Salmon Initiative (GSI) challenges CEOs of salmon production and distribution companies worldwide to work together to reshape the farming industry to address a growing population and necessity for sustained food sources. The aquaculture industry faces the delicate task of satisfying an increased demand for protein, as well as producing it in a way that minimizes damage to the natural world.

 

The GSI allows companies to share best practices and strategize around shared sustainability challenges. They recognize that success of an individual company can in turn bolster the reputation of the entire sector. Due to this partnership, 40% of the GSI’s members have reached the rigorous ASC standard, meaning they are certified as environmentally and socially responsible producers and retailers.

 

Even large companies like Borealis, the world’s 8th largest plastic producer, are jumping on the sustainability collaboration train. Recently, the company partnered with other European packing corporations like Henkel and Mondi, as well as the German recycling firm APK, in attempts to solve the problem of recycling multi-layer packing. Although they are extremely popular due to their light weight and ability to extend shelf life, multilayer packages consist of layers of polyethylene, making them difficult to separate in ways necessary for reprocessing, resulting in substantial waste.

 

APK has suggested its its newcycling solvent-based system to separate the layers, while Mondi

has designed a low-density polyethylene and is hoping to test it on commercial products, including Henkel’s Persil detergent pods as early as next year.

 

Consumers are becoming more and more attuned to the ways plastics are contributing to pollution and companies are beginning to respond to meet their demands for change. By teaming up, these European corporations are able to join the ranks of socially-minded businesses doing their small part to protect our oceans.

 

When it comes to saving the planet, there is so much work to be done and there is no reason any one company should be trying to do it alone. Collaboration just makes sense. But why should the work stop at the environmental level?

 

Just as these companies did, surely strategic partnerships in other sectors should be able to address world sustainability issues like poverty, access to clean water and health care disparities. Putting competition on the back burner and prioritizing collaboration just might be the solution to our world’s biggest problems. 

United We Understand: EcoPulse 2017 Special Report

The SSC Team August 9, 2018 Tags: , , , , , , , , , , Strategic Sustainability Consulting No comments

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Enjoy this post from the SSC Archives. 

White Paper: United We Understand
This special report released by GreenBiz earlier this year is centered around the idea that words have power. Are you choosing the ones that unify? Or the ones that divide?

In an age filled with divisive rhetoric, sustainability messaging can be a unifying force. Check out this report for ideas about how your company can create sustainability messages that help you connect with your consumer values.

 https://www.greenbiz.com/whitepaper/united-we-understand-eco-pulsetm-2017-special-report

5 Ways You can Promote Sustainability by Instilling Values In Your Organization

The SSC Team August 7, 2018 Tags: , , , , , , , , , Strategic Sustainability Consulting No comments
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Enjoy this post from the SSC Archives. 

 

It's a common problem in sustainability consulting: how do you get employees to pay attention to sustainability and integrate social and environmental considerations throughout their job responsibilities and daily behavior? New research in psychology has some insight, and we're diving in for a closer look at how focus on values and virtues can help drive organizational success.

In 5 Reasons You Need to Instill Values in Your Organization, Jessica Amortegui outlines the connection between good intentions and effective transformation in the workplace. "It is an old truism: employees do not turn to written statements on the company intranet for clues about how to behave--they look to each other," Amortegui writes. "If your goal is to intentionally shape the actions and interactions of employees, you know the importance of creating a 'values-based' culture. However, you also know how difficult it is to implement one."

She further adds: "For companies to truly close the chasm between their stated and lived values, they must enter the human psyche to extract excellence from the inside-out, not dictate it from outside-in. This requires organizations to pivot their approach: rather than get people to live the values, they should focus on the values that live in the people. This taps into the innate qualities that exist across mankind: human virtues."

There a lot more great information in the article (read it in its entirety here) with many helpful links to additional studies and research, but what caught our eye was how Amortegui's thinking could easily be applied to the sustainability work we do with clients. Below, we take excerpts from her list (in italics) and add our own commentary on how it applies to sustainability-oriented change management.

1. Virtues Are a Workplace Game Changer

Amortegui: Employees who feel welcome to express their authentic selves at work exhibit higher levels of organizational commitment, individual performance, and propensity to help others.

Just as Walmart found with their Personal Sustainability Projects, allowing employees to identify a sustainability-related behavior that was personally relevant and valuable was instrumental in creating corporate-wide momentum. Consider how you engage employees -- are you making it clear how "green" opportunities and expectations in the office allow them to bring their most authentic selves to the job?

2. Virtues Lead To Growth Of The Whole Person

Amortegui: The ideal company makes its best employees even better--and the least of them better than they ever thought they could be. Employees are not just looking for the best places to work. They want to join the best places to grow.  

Find ways to tie sustainability goals into personal growth opportunities. Whether it's allowing employees to practice a hands-on skill (how to build a rain barrel or the basics of composting), develop speaking skills (hosting brown-bag workshops on green topics), or engaging with senior managers (participating on the Green Team), make sure that you cultivate a clear link between the initiative itself and the opportunity it provides for participants.

3. Virtues Lead to Greater Onboarding Success

Amortegui: When companies emphasize newcomers' authentic best selves, versus an organizational identity, it contributes to greater customer satisfaction and employee retention after six months.

Start talking about the opportunities for employees to exhibit their personal values by contributing to the company's sustainability efforts from day one. Include an overview of your sustainability goals and strategy in new employee orientations.  Find out how their personal interests and virtues align with the organization and invite them to participate accordingly.

4. Virtues Improve Engagement

Amortegui: Two of the most important predictors of employee retention and satisfaction are reporting to use your top strengths at work and reporting that your manager recognizes your top strengths. 

The more that mid-level managers understand and communicate sustainability goals and priorities to their staff, the easier it will be for employees to "get" how their individual job responsibilities play into the larger picture of organizational sustainability. Provide the training and leadership needed to get managers to 1) understand, 2) communicate, and 3) recognize sustainability potential in their departments. 

5. Virtues Increase Self-Awareness

Amortegui: Organizations that realize this potent potential for human excellence will transcend their current cultures and create a greenhouse effect: shining brightness on what is best about their people while cultivating the conditions for any organizational value system to live, breathe, and flourish.

There is great knowledge within your workforce about the practical realities of achieving sustainability in the workplace, within your industry, and in your community. Companies that tap into that knowledge on a regular basis will find that they reap a myriad of rewards: enthusiasm, morale, expertise, and engagement. Why not take advantage of it!

Want to read more about employee engagement? Check out another article we wrote on the subject for 2degrees, Three Ways to Engage Non-Wired Employees.

Thanks to 2degrees for publishing a version of this article!

4 Root Causes of Unsustainability

The SSC Team July 31, 2018 Tags: , , , , , , , , , Strategic Sustainability Consulting No comments
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There are 4 reasons why we are unsustainable as a society and in this Alexandre Magnin examines the root causes of unsustainability based on based on science, cycles of nature and social issues.

https://sustainabilityillustrated.com/en/portfolio/4-root-causes-of-unsustainability/

Motivate Your In-House Team to Meet Your Sustainability Goals

The SSC Team July 24, 2018 Tags: , , , , , , , , , , , Strategic Sustainability Consulting No comments
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Enjoy this post from the SSC Archives. 

Convincing employees to work hard and work well is a millennia-old management challenge. Hundreds of studies point to proven motivational tactics, such as goal setting, feedback, and incentives, but all of these tactics can (and will) backfire.

“Chances are that you (at least sometimes) are using the wrong tools under the wrong circumstances,” writes Juliana Schroeder, a behavioral economist and psychologist.

Using feedback effectively

  • Use positive feedback to enhance personal commitment. For example, if you’re ramping up the arduous data collection process that goes along with a complex, detailed life-cycle assessment, that’s when you want to use encouraging words. We can do this!
  • Use negative feedback when you’re nearing the finish line. So data collection starts off well with everyone ready to get going and get the project done, but you get into a lull midway as the engineers and logistics folks are tired of taking your calls, that’s when you might want to roll out some stern warnings about being a team player and calling your supervisor.

Goal Setting

“Typically, a shorter distance between you and your goal is more motivating than a longer one,” writes Schroeder. “It feels within reach, and it’s easier to feel that you’re making progress. This means people should set closer targets or sub-goals.”

Using the same example from above, don’t kick off your LCA talking about the mountains of data we shall climb, instead map out with a consultant who has experience with LCA reporting a reasonable set of milestones for data collection inside of various processes identified. And when you see a big knot to untangle, break it into smaller pieces and set goals based on achieving the sub-goals.

“Focusing on the least amount of distance—either from the start or from the end of your project— is more motivating,” said Schroeder.

This means, don’t look up when you’re at the bottom, and don’t look down when you’re at the top.

Focus on the middle stages

“Research has found that people are more likely to slack off or behave unethically around the middle of a project,” said Schroeder.

Take this into consideration when project planning. If your team can quickly identify what the onerous parts of the job will be, and take on those early wince folks will still be motivated to perform well. In the middle, focus on the low-hanging fruit, like collecting the utility or transportation data or info you can get from third party vendors. If big obstacles pop up in the middle, try and work around them and save them to the end to tap into the motivation folks feel right as a project is wrapping up.

Incentives

If your company has the structure to provide incentives, don’t hesitate to use them. But don't go overboard.

“People will work harder for incentives they can get sooner—even if they are smaller than those they would get after waiting longer. The lesson here is simple: To motivate people, use immediate incentives,” said Schroeder.

If a team has a goal, structure small incentives for the manager or team member that help validate the hard work put in. Consider an extra day off for completing the work on time or a group luncheon after every major milestone.

“People also seem to value intrinsic incentives more when they are in the middle of pursuing a goal than when they have not yet started,” said Schroeder.

When working on sustainability projects, help frame the work in terms of the intrinsic benefits to the team members, to the company, and to company strategy focused on reducing environmental impact. Ideally this will already be a part of the company’s strategic plan, but capitalize on the feeling that employees have when they can take pride in working on a project that goes beyond the bottom line.

Selecting motivational tools can be complicated, especially keeping them fresh and appealing to meet the changing needs of employees. But, if you haven’t yet taken a strategic look at motivation, now is a great time to start.

Need to launch a life-cycle assessment or carbon footprint in 2018? We can guide you through the process and help keep your team motivated along the way.

TED Talk: To Eliminate Waste, We Need to Rediscover Thrift

The SSC Team July 19, 2018 Tags: , , , , , , , , , , , , , Strategic Sustainability Consulting No comments
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Everyone loves a good TED Talk! Here’s one of our favorites

Andrew Dent is hitting all the right notes in this talk about reducing our waste creation. Dent believes there should be no such thing as throwing things away because no matter what it is — used take out containers, broken toys or an old pair of undies — it inevitably ends up in a landfill if we dump it. It’s time to get smarter about the way we make, and remake, products. Dent’s focus is centered on the idea of thrifting, basically avoiding the purchase of anything new. His talk also explores advances in material science, like electronics made of nanocellulose and enzymes, which can help make plastic infinitely recyclable.

Facility Managers: Putting Energy & Sustainability Practices to Work

The SSC Team July 17, 2018 Tags: , , , , , , , , , , , Strategic Sustainability Consulting No comments
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In this white paper from GreenBiz, you can learn more about how Facility Managers are prioritizing energy, water, and waste efficiency initiatives in response to current market conditions.

Key sustainability findings from surveyed facilities professionals and market insights on topics including: How Facility Professionals are Utilizing Energy Data to Drive Low/No Cost Efficiency Initiatives; The Role of Right-Sizing and Right-Streaming in Driving Toward Waste Reduction Goals; Go-to Strategies for Water Conservation and more.

 https://www.greenbiz.com/whitepaper/facility-managers-putting-energy-sustainability-practices-work